7th International Crisis Communication Conference

The ECREA Crisis Communication Section management as well as the local conference organizing committee have announced the details for the Crisis7 conference:

Start           05.10.2023

End             07.102023

Location     Gothenburg, Sweden

2023 Conference Theme: Communication from a Citizen Perspective – Urban Risks and Crises

The deadline for abstract and panel submission is 17 April, 2023 with notifications sent out at the end of May.

We encourage participant to suggest papers and panel proposals that address the citizen perspectives of crisis communication in urban settings, but of course even contributions addressing other themes are welcome too. We encourage new approaches to theory, methodology, education and training, practice, as well as the intersection of technology in the context of risk and crisis. We invite both researchers and practitioners and are looking for cross-disciplinary approaches from communication, journalism, business, marketing, health, law politics, policing, cross-cultural research, education, and training.

The conference will be hosted by the Department of Journalism, Media and Communication (JMG) at the University of Gothenburg.

We will provide additional details and guidelines over the next several months. For more information see www.crisis7.com

ECC2022 Århus – Candidates, Election Information

The Crisis Communication Section’s Business Meeting will be held at the ECC2022 Thursday, October 20th, 13:30 – 14:30, 1532-122 (G2). We will also have an online zoom meeting available for those who cannot attend in person so that you can vote for our new section leadership team. We will post the address for this in our Facebook group or you can email Audra Diers-Lawson at audra.diers-lawson@kristiania.no to be added to the list of online attendees for the meeting.

In 2022, we will elect a new leadership team — both Audra and Silvia are stepping back from their roles as Chair and Vice Chair, so we will have two new vice chairs. As we shared with the section’s members before — the section’s objective is to maintain the continuity of leadership so that as our Chairs step out of their roles, we have a Vice-Chair who moves forward into the role. This is not a rule, simply a way to organize ourselves to ensure the continued success of the section, the ECC conference, and our Crisis conference series.

Therefore, at the bottom of this post are the candidates for both section chair and vice chairs. During the business meeting we will discuss:

  1. The forthcoming Crisis Communication in Europe Text that many of our members are contributing to
  2. Crisis7 in Gothenburg — we will hear from the University of Gothenburg team about our conference in 2023.
  3. We will ask for formal bids for our 2025 conference. If you are interested in hosting Crisis8, please get in touch with Audra (audra.diers-lawson@kristiania.no) no later than 10 October if you plan to submit a formal bid for consideration. If we have viable potential hosts who have submitted bids ahead of the conference, then we will ask those to make a small and informal presentation of themselves and decide on our hosts for 2025. If we do not have formal bids, then we will ask for those for the Business Meeting at Crisis7 in 2023.
  4. We will have our leadership election
  5. We will have an opportunity to share recent publications and upcoming conferences.
  6. Any other Business? If you have an agenda item, please let Audra (audra.diers-lawson@kristiania.no) know by 10 October.

Candidate Information

Each of our candidates has provided information about themselves. Each will also be asked to present themselves in about 1-2 minutes (either virtually if they are not able to attend this year’s conference) or in person during the Business Meeting. Voting will take place electronically — please be sure to have an Internet-capable device during the business meeting. The link for voting will be put up during the Business Meeting only, thus people must attend (in person or virtually) in order to vote.

Candidate For Chair

Because there is only one candidate, the vote will be for agreement that our candidate will be the section’s chair.

Dr. Florian Meissner – Germany

Candidates for Vice-Chair

Each person will vote for two of the following candidates for Vice-Chair. The two candidates with the most individual votes will be elected as Vice-Chair. The following are our candidates for Vice Chair in alphabetical order

Dr. Tony Aspriadis – University of Patras

Dr. Corina Buzoianu – National University of Political Studies and Public Administration

Dr. Daniel Vogler – University of Zurich

Dr. Yijing Wang – Erasmus University Rotterdam

CALL FOR ABSTRACTS: Risk and Crisis Communication in Europe: A Definitive Guide to Pan-European Scholarship and Practice

On behalf of the editors – Audra Diers-Lawson, Andreas Schwarz, Silvia Ravazzani, and Florian Meissner – and as part of the Routledge Studies in European Communication Research and Education Series we are inviting abstract submissions for a risk and crisis communication book proposal titled: Risk and Crisis Communication in Europe: A Definitive Guide to Pan-European Scholarship and Practice. Our core objective with this text is to develop a student and practitioner-focused text that represents the breadth of research in risk and crisis communication in Europe. 

Deadline for the submission of abstracts is 6 September, 2020 with accepted abstracts notified by 17 September. If the book is approved by the ECREA Series editors, contributors would have approximately one year to produce their chapter and supplemental materials. 

We welcome submissions from academics and practitioners. Where necessary, preference will be given to ECREA members as it is a condition of the series that at least 50% of contributors are ECREA members. If you are not a member of ECREA, you can join anytime. 

Submission Information

To submit — send an email to audra.lawson@leedsbeckett.ac.uk with the following information:

  1. Brief author bio for each author (name, affiliation, degree, and 1 or 2 sentence summary of research agenda)
  2. ECREA Member (yes/no)
  3. Section of the book (see below for the list)
  4. Theme of your submission (see below for the list)
  5. Willingness to create a 5-minute supplementary video to support the book (yes/no)
  6. If you are proposing a case study, willingness to work with the editors to create a 15 or 30 minute exercise based on the key themes emerging in the case study (we will put the exercises together, but we will ask you for key recommendations and suggestions to create an applied exercise based on the key lessons learned from the case study) (yes/no)
  7. Include a 300-500 word (maximum) structured abstract for the submission that addresses:
    1. Central aims and objectives of the chapter
    2. Focal Country(ies) for the chapter
    3. Brief summary of key content in the chapter
    4. Brief summary of key transferrable knowledge/skills after reading the chapter (learning outcomes)

Details About the Book Proposal

Context and Importance

The field of risk and crisis communication emerged, as a cohesive and distinctive area of study and practice, in the mid 1990’s and over the early 2000’s has established itself as a growing field (Diers-Lawson, 2020). Europe has emerged as a critical hub for the global development of theory and practice in risk and crisis communication. For example, ECREA is the first international communication association to have a full crisis communication section; it hosts one of the two main risk and crisis communication conferences in the world; the section has membership and consistent attendance at ECREA-sponsored events from Europe, Asia, Africa, and the Americas.

Despite the influence, the only text to meaningfully and explicitly addressed crisis communication in Europe was the Handbook of International Crisis Communication Research (2016) and that was within the context of exploring risk and crisis communication around the world. Since that text was published, not only has the field of risk and crisis communication continued to develop but Europe has experienced the amplification of the refugee crisis, Brexit, increasing terrorist attacks, a heightened awareness of the climate crisis, and of course the COVID-19 pandemic. Each of these has not only contributed to scholarship and practice but have also changed the contexts for considering risk and crisis communication in Europe.

Moreover, one of the ongoing challenges is the translation of academic work to practitioner and student audiences to ensure the innovative research being conducted is accessible by the audiences that most need it. Therefore, our objectives with this book are:

  1. Develop pan-European perspectives on risk and crisis communication with relevance across and beyond Europe.
  2. Provide accessible and engaging material to translate traditional academic theory and research to non-academic audiences.
  3. Use the accessible material to create practical impact for the theoretical, methodological, and practical contributions of European-based scholars and practitioners in risk and crisis communication.
  4. Explore the multi-disciplinary connections in risk and crisis communication.
  5. Provide case studies from around Europe to support teaching and practice.

Intended Audience

The intended audience for the book will focus on:

  • Practitioners in risk and crisis communication
  • Students – both advanced undergraduates and post-graduates
  • Lecturers and scholars

Book Layout

Our tentative structure will include three sections; however, a more detailed structure might emerge based on the topics and categories of abstracts that we receive:

  1. Risk Communication in the pan-European context
  2. Crisis Communication in the pan-European context
  3. European-Based Case Studies

Themes in the book will address risk and crisis in relation to:

  • Business/Management/Leadership/Strategy
  • Culture
  • Employees
  • Health
  • Measurement
  • Media (including journalism and social media)
  • Politics
  • Social Responsibility
  • Technology and algorithms
  • Wicked Problems (e.g., climate change, natural disasters, refugee crises/migration, pandemics)

Unique Features

To support the objectives, there are several unique features to the book to improve its accessibility and translation of the material to non-academic audiences.

  1. Chapters will be written with the target audiences in mind. Therefore, they will:
    1. Be concise (i.e., 3000-4000 words maximum for sections 1 and 2, 1000-1500 words maximum for section 3).
    2. Use a uniform template for both regular chapters and the case studies to give the book consistency and clarity
    3. Actively incorporate visuals like figures, diagrams, and tables to improve clarity of concepts and models introduced. The copyright to all visuals will be owned by the authors.
  2. Each chapter and case study will have an approximately 5 minute supplementary video presentation from the author(s), which will be hosted on the section’s website (ecreacrisis.com).
  3. The editors will work with case study contributors to create 15 or 30 minute mini-simulations which will complement the material presented in the case studies to allow practitioners or students to experience a situation similar to the case study and apply lessons learned in the case study.

Event Announcement: Creating High Impact Crisis & Risk Communication Messages: Applications of the IDEA Model

Friday, 30 April, 2021 time 4-6pm (CET), 10am-12pm (EST)

Panelists, lead by Professor Deanna Sellnow (University of Central Florida) conducting risk and crisis communication research in a variety of contexts, from several global regions will discuss the challenges of communicating quickly, accurately and competently with diverse publics. The panelists will refer to the IDEA as starting point for the discussion. The IDEA model emphasizes the need for risk and crisis messages to help audiences (I) internalize or emotionally accept the risks they face, (D) the need to distribute messages through quickly accessible channels, (E) provide an explanation of the risk that matches the health or science literacy of the audience, and (A) promote practical actions diverse publics can take to protect themselves and their loved ones. For more information about the panel and panelists, click here.

After the panelists discuss their current research, they will welcome questions from the moderator and audience members.

Final registration closes at 12pm (GMT) on 30 April. You will automatically receive the MSTeams link for the event on Friday 30 April when registration closes. Registration is free and all are welcome. Click here to register.  

Please note the sessions are being recorded. Presentations will last approximately 1 hour. We ask for attendees to keep their microphones and cameras off during the presentations and turn them on only to participate in the discussion after the presentations conclude.

Event Announcement: 5 February – Covid-19 Learning & Consequences Live Panel

On behalf of the ECREA Crisis Communication Section and endorsed by the International Public Relations Association, we are pleased to announce that on February 5, 2021 (Friday) from 4-6pm CET (10am-12pm EST) we will host our first live panel of our Crisis2021 series – Covid-19: Learning and Consequences for International Crisis Communication Research and Practice. The event is free to attend, all are welcome, but advance registration is required.

The coronavirus pandemic has been a disruptive and tragic experience for societies around the world. For the crisis communication community, the pandemic doubtlessly is an issue of overwhelming importance, calling for academic and professional exchange and new research initiatives that reach beyond national borders. In order to create an opportunity to come together at this important point in the ongoing crisis, we would like to invite you to an online session involving keynotes and discussions on the following questions:

  1. What have we learned from our observations of crisis communication during the pandemic by governments, organizations, health experts, media, and stakeholders around the world?
  2. What are the consequences crisis researchers and practitioners need to draw from this pandemic? What is—or should be—on the research agenda for the next years?

These overarching questions will be addressed by four keynotes:

  • Philippe Borremans, Emergency Risk and Crisis Communication Consultant, President-elect of IPRA: “Crisis & Emergency Risk Communication – the need for an integrated approach”
  • Yan Jin, Professor, University of Georgia: “Gaining Insights from a Multi-methodological Approach to Crisis Learning and Pandemic Communication Management”
  • Matthew W. Seeger, Professor, Dean of the College of Fine, Performing & Communication Arts, Wayne State University: “Communicating Death and Dying During Crises:  Uncertainty, Equivocality and Strategic Ambiguity”
  • Andreas Schwarz, Chair of the Department of Public Relations & Communication of Technology, llmenau University of Technology: “Internal Risk and Crisis Communication on the COVID-19 pandemic: Global experiences of higher education institutions”

Click here for a more detailed summary of each of the presentations.

The series includes online sessions every first or second Friday from February through July. The first session will be chaired by Dr. Florian Meissner, Macromedia University of Applied Sciences. All keynotes will be followed by an open discussion with the audience.

Please find updates on the panel and on the Crisis2021 virtual series on our website: https://ecreacrisis.com/virtual-event-dates-and-themes/

Of course, this panel can only be a starting point for discussion of the short- and long-term implications the current crisis has for our field of research. We would therefore like to point out that the further online sessions within our virtual series, too, can be used to present thematically related research—while also being open for other research topics. Our Crisis2021 series is virtually hosted and coordinated by Leeds Beckett University in the UK. Submissions for our full live and pre-recorded series are open with priority for live sessions going to those presentations and/or panels submitted before 15 January, 2021. See our call for abstracts for more information.

PhD Workshop – Call for Abstracts

As part of our online activities throughout the first half of 2021, we would like to invite all young scholars to apply for our YECREA PhD Workshop jointly held by ECREA’s Crisis Communication Section and the Young Scholars Network (YECREA). The participation in the workshop is free of charge.

Deadline for Submission – 15 February, 2021

The aim of the workshop is to provide an online forum with individual feedback by senior scholars for doctoral students whose Ph.D. and research interest is related to the wide and interdisciplinary field of Risk and Crisis Communication.

The PhD Workshop will take place in May 2021. The exact date and time depend on the countries of origin/time zones of the individual participants. Further information on the date as well as on the respondents (senior scholars) will be announced later in time.

To apply for the workshop, please prepare and submit the following two documents:

  • an extended abstract of up to 500 words outlining your project (literature excluded): Please think of key elements such as your research problem, theoretical foundation , research question(s), methodology and (preliminary) findings
  • a short letter of motivation stating why you would like to participate and which questions you want to see addressed; it should also mention your doctoral advisor as well as a rough time schedule for your project.

The documents must be submitted to Janina Klingelhöfer (janina.klingelhoefer@ifkw.lmu.de) until February 15, 2021. Please to not hesitate to ask questions beforehand.

A jury will select the applications according to standards of academic quality like theoretical foundation, stringency and originality. You will receive their decision by mid-March 2021. There is no need to be a member of the Crisis Communication Section to apply, but please note that the capacity of the workshop is limited.

ICRCC Call for Poster/Proceedings Deadline 15 December

Dear ICRCC Friends/Colleagues,
As we send this note, we begin with our sincere hope that you and your loved ones are safe and well during the global pandemic that has spiraled into a mega-crisis. The Nicholson School of Communication and Media understands the current situation and the need to adapt in order to persevere.
The International Crisis and Risk Communication Conference was created 10 years ago to bring together international scholars and professionals in the fields to further conversations recognizing issues such as the one we have at hand. NSCM wants to ensure everyone that the conference’s vision continues being the same — to keep the conference as a conversational forum, to sustain a climate for personal interaction, to feature leading practitioners and top scholars, and to provide information and new ideas that are useful and meaningful to all conference participants.
As we begin making plans for 2021, we realize much remains uncertain about what conferences and travel will look like in March. Thus the ICRCC is adapting. While our traditional setup is challenged, we are aiming to create a solution viable for all. This means the conference will transform into a virtual format, while keeping some of its structure. The virtual conference will be held March 8-10, 2021, however, it will be condensed.

We anticipate having three keynotes/plenary panels similar to what we have done in previous years. These speakers for the panels will be invited by the planning team. We will also invite poster submissions (due by December 15th). We ask you to structure a narrative as a proceeding to accompany the poster. Accepted posters and proceedings will be included in the conference proceedings unless you decline the invitation to publish them there. More information will be forthcoming about this modified format.
We will again present the Bridge Award for Leadership and Excellence in Strategic Communication Research and the Excellence Award in Crisis and Risk Communication Practice.
As always, our goal is to create a “place and space” where a global audience of professionals and academics may comfortably gather as a community of practice to discuss problems and solutions in crisis and risk communication.  We will simply do so virtually this year. 
The Nicholson School is grateful for your support and hopes you will join us in 2021.

We invite you to submit a title and 100-200 word abstract for a poster presentation at: https://communication.ucf.edu/icrcc/submit/. The deadline for submission is December 15, 2020. 

If you have additional questions about the conference, please feel free to email Deanna Sellnow at Deanna.Sellnow@ucf.edu.  

Thank you for your continued support,

ICRCC Planning Team

Call for Abstracts

Deadline for Submission for Priority for Live Presentations 15 January, 2021

Because it was not realistic to plan & host a live conference in 2021 for the Crisis Communication Division, we are offering two different avenues for presentation of research in 2021  

  • Live Panel Sessions (two-hours each) on the first Friday of each month from 5 February – 2 July.
  • Live/pre-Recorded Presentations (up to 20 minutes each) posted on our website.

Theme for Crisis2021: Risk & Crisis Communication & the ‘New Normal’

As the world responds to 2020 and all of the new challenges it has posed, risk and crisis communication researchers, students, and practitioners have the opportunity to explore issues of work environments, politics, social justice, disasters, ‘ordinary’ crises, learning and teaching, well-being, social responsibility, and technology to name just a few areas connected to the tumultuous year we have all experienced. We are calling for abstracts that look forward from Covid-19 to the future across industries and even for reflective discussions about the role of risk and crisis communication.

You can submit an individual abstract or a panel proposal.

Panel Proposals   These will only be considered for the live sessions. For panel proposals: There should be either 3 or 4 speakers representing at least two different institutions. Preference will be given to multi-national panelsPanels should have a clear theme, brief (paragraph) justification for the theme, and list the speakers and brief summaries of their proposed presentations  Individual Abstracts Individual submissions will be considered for the live panels (if submitted before 15 January) unless otherwise noted in the submission, to include: Author(s) name(s), institutions, and email(s)Preference for live panel or pre-recordedDetailed abstract (no more than 700 words) for the presentation

We aim to accept as many abstracts as possible both for the live sessions and pre-recorded presentations. Don’t worry – the pre-recorded presentations CAN but don’t HAVE to include you on camera – they can simply be PowerPoint presentations with voice overs.

All Live Sessions are Free to Attend.

More details and submission available at: https://ecreacrisis.com/call-for-participation-crisis2021/

Crisis7 Postponed to 2023, Announcing crisis2021 Virtual event series

Dear Colleagues:

In March of this year when Covid-19 emerged as a global pandemic few of us probably imagined that it would be as disruptive to all aspects of our lives as it has been. Yet, here we are at the end of 2020 and trying to make plans for 2021.

As we announced earlier this year, ECREA decided to move the ECC from 2020 to 2021 and everyone’s abstracts that were accepted for 2020 will still be accepted for 2021. Additionally, we have confirmed with ECREA that the ECC will go back to its regular schedule for 2022. We will simply have the ECC two years in a row – Covid permitting, of course.

As you all know Crisis7 was scheduled for early October, 2021 and was going to be hosted by the University of Gothenburg in Sweden. With the ECC rescheduled, it created a challenge for a successful Crisis7 because of a very busy Sept/Oct conference schedule. We all – the management team and our Gothenburg hosts – discussed the possibility of a late spring conference. Unfortunately, it does not seem possible to host a face-to-face conference by April/May of 2021. For this reason, we have decided there is not a viable way to hold Crisis7 as scheduled for 2021.

There is, however, good news to report. The University of Gothenburg have graciously agreed to remain our Crisis7 host – so none of us will miss out on visiting Sweden – it will just be two years later than we anticipated. So, we are pleased to announce that Crisis7 will take place at the University of Gothenburg in 2023!

Our next challenge was about how to support and maintain our risk and crisis communication community in 2021 – providing opportunities for us to all interact, share and discuss our research and practice, and ensure that our community is contributing to and leading the zeitgeist on crisis communication into the post-Covid era. We considered an intensive online conference structure – with a full complement of panels like NCA, ICA, the WCA, among other associations are doing. However, based on the feedback from people who have already attended these intensive conferences; the ‘zoom fatigue’ and lack of socializing makes them less desirable – and especially in a community like ours where the interactions between colleagues and social aspects are so formative.

Instead, we have decided to offer a combination of monthly live panel sessions as well as pre-recorded full presentations. All live sessions will be free to attend. We will follow this announcement up with our CFP in the Crisis2021 series in the next week or so, but want to preview what is coming from us….

  • We are asking colleagues to submit abstracts.
  • We will have a submission deadline, but that is to ensure we can schedule the live panel sessions; however, abstracts for pre-recorded presentations will be accepted on a rolling basis until July 2021.
  • Live panels will be the first Friday of each month beginning in February and running through July. They will be scheduled for two-hours.
  • While free, you will have to register for the live sessions.
  • The panels and panel themes will be published ahead of time.
  • Pre-recorded presentations will be featured on our website – www.ecreacrisis.com
  • We will also be hosting graduate student workshops as well and publishing a separate call for those. The time(s)/date(s) of those will be coordinated later and based on submissions. Those will also be free to attend. 
  • Our live sessions will also be posted online afterwards for those who were not able to attend live.

We will be announcing our first panel scheduled for 5 February, 2021 but it will be on COVID-19: Learning and Consequences for International Crisis Communication Research, so hold the date!

We know this isn’t how we had all probably planned to get together in 2021, but we hope that this offers meaningful opportunities to engage with old and new colleagues and promote the work that we are all doing!

Best regards,

Audra, Silvia, Florian, and Janina

Whistleblowing: an international perspective

An open event promoted by Università IULM, the Geert Hofstede Consortium and Transparency International Italy on November 19th, 2020.

Università IULM’s International Affairs office, the Centre for Employee Relations and Communication (CERC) at Università IULM, the Geert Hofstede Consortium, and Transparency International Italy present the online open event “Whistleblowing: an international perspective”. The online event will take place on November 19th, 15.00-16.30 CET via Microsoft Teams, and will be targeted at both bachelor and master degree students and at professionals.

Corporate wrongdoing is a major issue today in all kind of organizations and whistleblowing arrangements can be an effective strategy to prevent it when they are adopted with the aim of favouring employee voice, including dissent.

The Centre for Employee Relations and Communication (CERC) at Università IULM has conducted some studies that indicate that Italian companies are still little aware of the importance of formal systems to boost employee voice and in particular of whistleblowing systems, adopted in most cases with a mere focus on law compliance.

To overcome this gap of awareness, Università IULM, the Geert Hofstede Consortium and Transparency International Italy are promoting a series of public lessons and events to sustain a public debate around these topics and thus a cultural development in this field in Italy.

The online public event “Whistleblowing: an international perspective” will host a debate with the contributions of:

  • Audra Diers-Lawson, Senior Lecturer at the School of Public Relations and Journalism at Leeds Beckett University, who recently contributed to the book “Whistleblowing, Communication and Consequences. Lessons from The Norwegian National Lottery” edited by Peer Jacob Svenkerud, Jan-Oddvar Sørnes and Larry Browning
  • Giorgio Fraschini, expert of whistleblowing at Transparency International Italy
  • Alessandra Mazzei, Associate Professor of Corporate Communication at Università IULM and Director at CERC
  • Silvia Ravazzani, Associate Professor of Corporate Communication at Università IULM

The event will be held in English and is part of the Corporate Communication course held by Professor Silvia Ravazzani at the Bachelor’s Degree in Corporate Communication and Public Relations and of the Brand and Corporate Communication course held by Professor Alessandra Mazzei at the Master’s Degree in Marketing, Consumption and Communication at Università IULM.

All students are invited.

People interested to attend the online open event can fill the form at the following link to register. Following the registration, they will receive the link to connect to the online event via Microsoft Teams.