Event Announcement: Creating High Impact Crisis & Risk Communication Messages: Applications of the IDEA Model

Friday, 30 April, 2021 time 4-6pm (CET), 10am-12pm (EST)

Panelists, lead by Professor Deanna Sellnow (University of Central Florida) conducting risk and crisis communication research in a variety of contexts, from several global regions will discuss the challenges of communicating quickly, accurately and competently with diverse publics. The panelists will refer to the IDEA as starting point for the discussion. The IDEA model emphasizes the need for risk and crisis messages to help audiences (I) internalize or emotionally accept the risks they face, (D) the need to distribute messages through quickly accessible channels, (E) provide an explanation of the risk that matches the health or science literacy of the audience, and (A) promote practical actions diverse publics can take to protect themselves and their loved ones. For more information about the panel and panelists, click here.

After the panelists discuss their current research, they will welcome questions from the moderator and audience members.

Final registration closes at 12pm (GMT) on 30 April. You will automatically receive the MSTeams link for the event on Friday 30 April when registration closes. Registration is free and all are welcome. Click here to register.  

Please note the sessions are being recorded. Presentations will last approximately 1 hour. We ask for attendees to keep their microphones and cameras off during the presentations and turn them on only to participate in the discussion after the presentations conclude.


Event Announcement: 5 February – Covid-19 Learning & Consequences Live Panel

On behalf of the ECREA Crisis Communication Section and endorsed by the International Public Relations Association, we are pleased to announce that on February 5, 2021 (Friday) from 4-6pm CET (10am-12pm EST) we will host our first live panel of our Crisis2021 series – Covid-19: Learning and Consequences for International Crisis Communication Research and Practice. The event is free to attend, all are welcome, but advance registration is required.

The coronavirus pandemic has been a disruptive and tragic experience for societies around the world. For the crisis communication community, the pandemic doubtlessly is an issue of overwhelming importance, calling for academic and professional exchange and new research initiatives that reach beyond national borders. In order to create an opportunity to come together at this important point in the ongoing crisis, we would like to invite you to an online session involving keynotes and discussions on the following questions:

  1. What have we learned from our observations of crisis communication during the pandemic by governments, organizations, health experts, media, and stakeholders around the world?
  2. What are the consequences crisis researchers and practitioners need to draw from this pandemic? What is—or should be—on the research agenda for the next years?

These overarching questions will be addressed by four keynotes:

  • Philippe Borremans, Emergency Risk and Crisis Communication Consultant, President-elect of IPRA: “Crisis & Emergency Risk Communication – the need for an integrated approach”
  • Yan Jin, Professor, University of Georgia: “Gaining Insights from a Multi-methodological Approach to Crisis Learning and Pandemic Communication Management”
  • Matthew W. Seeger, Professor, Dean of the College of Fine, Performing & Communication Arts, Wayne State University: “Communicating Death and Dying During Crises:  Uncertainty, Equivocality and Strategic Ambiguity”
  • Andreas Schwarz, Chair of the Department of Public Relations & Communication of Technology, llmenau University of Technology: “Internal Risk and Crisis Communication on the COVID-19 pandemic: Global experiences of higher education institutions”

Click here for a more detailed summary of each of the presentations.

The series includes online sessions every first or second Friday from February through July. The first session will be chaired by Dr. Florian Meissner, Macromedia University of Applied Sciences. All keynotes will be followed by an open discussion with the audience.

Please find updates on the panel and on the Crisis2021 virtual series on our website: https://ecreacrisis.com/virtual-event-dates-and-themes/

Of course, this panel can only be a starting point for discussion of the short- and long-term implications the current crisis has for our field of research. We would therefore like to point out that the further online sessions within our virtual series, too, can be used to present thematically related research—while also being open for other research topics. Our Crisis2021 series is virtually hosted and coordinated by Leeds Beckett University in the UK. Submissions for our full live and pre-recorded series are open with priority for live sessions going to those presentations and/or panels submitted before 15 January, 2021. See our call for abstracts for more information.


PhD Workshop – Call for Abstracts

As part of our online activities throughout the first half of 2021, we would like to invite all young scholars to apply for our YECREA PhD Workshop jointly held by ECREA’s Crisis Communication Section and the Young Scholars Network (YECREA). The participation in the workshop is free of charge.

Deadline for Submission – 15 February, 2021

The aim of the workshop is to provide an online forum with individual feedback by senior scholars for doctoral students whose Ph.D. and research interest is related to the wide and interdisciplinary field of Risk and Crisis Communication.

The PhD Workshop will take place in May 2021. The exact date and time depend on the countries of origin/time zones of the individual participants. Further information on the date as well as on the respondents (senior scholars) will be announced later in time.

To apply for the workshop, please prepare and submit the following two documents:

  • an extended abstract of up to 500 words outlining your project (literature excluded): Please think of key elements such as your research problem, theoretical foundation , research question(s), methodology and (preliminary) findings
  • a short letter of motivation stating why you would like to participate and which questions you want to see addressed; it should also mention your doctoral advisor as well as a rough time schedule for your project.

The documents must be submitted to Janina Klingelhöfer (janina.klingelhoefer@ifkw.lmu.de) until February 15, 2021. Please to not hesitate to ask questions beforehand.

A jury will select the applications according to standards of academic quality like theoretical foundation, stringency and originality. You will receive their decision by mid-March 2021. There is no need to be a member of the Crisis Communication Section to apply, but please note that the capacity of the workshop is limited.


ICRCC Call for Poster/Proceedings Deadline 15 December

Dear ICRCC Friends/Colleagues,
 
As we send this note, we begin with our sincere hope that you and your loved ones are safe and well during the global pandemic that has spiraled into a mega-crisis. The Nicholson School of Communication and Media understands the current situation and the need to adapt in order to persevere.
 
The International Crisis and Risk Communication Conference was created 10 years ago to bring together international scholars and professionals in the fields to further conversations recognizing issues such as the one we have at hand. NSCM wants to ensure everyone that the conference’s vision continues being the same — to keep the conference as a conversational forum, to sustain a climate for personal interaction, to feature leading practitioners and top scholars, and to provide information and new ideas that are useful and meaningful to all conference participants.
 
As we begin making plans for 2021, we realize much remains uncertain about what conferences and travel will look like in March. Thus the ICRCC is adapting. While our traditional setup is challenged, we are aiming to create a solution viable for all. This means the conference will transform into a virtual format, while keeping some of its structure. The virtual conference will be held March 8-10, 2021, however, it will be condensed.

We anticipate having three keynotes/plenary panels similar to what we have done in previous years. These speakers for the panels will be invited by the planning team. We will also invite poster submissions (due by December 15th). We ask you to structure a narrative as a proceeding to accompany the poster. Accepted posters and proceedings will be included in the conference proceedings unless you decline the invitation to publish them there. More information will be forthcoming about this modified format.
 
We will again present the Bridge Award for Leadership and Excellence in Strategic Communication Research and the Excellence Award in Crisis and Risk Communication Practice.
 
As always, our goal is to create a “place and space” where a global audience of professionals and academics may comfortably gather as a community of practice to discuss problems and solutions in crisis and risk communication.  We will simply do so virtually this year. 
 
The Nicholson School is grateful for your support and hopes you will join us in 2021.

We invite you to submit a title and 100-200 word abstract for a poster presentation at: https://communication.ucf.edu/icrcc/submit/. The deadline for submission is December 15, 2020. 

If you have additional questions about the conference, please feel free to email Deanna Sellnow at Deanna.Sellnow@ucf.edu.  

Thank you for your continued support,

ICRCC Planning Team

Call for Abstracts

Deadline for Submission for Priority for Live Presentations 15 January, 2021

Because it was not realistic to plan & host a live conference in 2021 for the Crisis Communication Division, we are offering two different avenues for presentation of research in 2021  

  • Live Panel Sessions (two-hours each) on the first Friday of each month from 5 February – 2 July.
  • Live/pre-Recorded Presentations (up to 20 minutes each) posted on our website.

Theme for Crisis2021: Risk & Crisis Communication & the ‘New Normal’

As the world responds to 2020 and all of the new challenges it has posed, risk and crisis communication researchers, students, and practitioners have the opportunity to explore issues of work environments, politics, social justice, disasters, ‘ordinary’ crises, learning and teaching, well-being, social responsibility, and technology to name just a few areas connected to the tumultuous year we have all experienced. We are calling for abstracts that look forward from Covid-19 to the future across industries and even for reflective discussions about the role of risk and crisis communication.

You can submit an individual abstract or a panel proposal.

Panel Proposals   These will only be considered for the live sessions. For panel proposals: There should be either 3 or 4 speakers representing at least two different institutions. Preference will be given to multi-national panelsPanels should have a clear theme, brief (paragraph) justification for the theme, and list the speakers and brief summaries of their proposed presentations  Individual Abstracts Individual submissions will be considered for the live panels (if submitted before 15 January) unless otherwise noted in the submission, to include: Author(s) name(s), institutions, and email(s)Preference for live panel or pre-recordedDetailed abstract (no more than 700 words) for the presentation

We aim to accept as many abstracts as possible both for the live sessions and pre-recorded presentations. Don’t worry – the pre-recorded presentations CAN but don’t HAVE to include you on camera – they can simply be PowerPoint presentations with voice overs.

All Live Sessions are Free to Attend.

More details and submission available at: https://ecreacrisis.com/call-for-participation-crisis2021/


Crisis7 Postponed to 2023, Announcing crisis2021 Virtual event series

Dear Colleagues:

In March of this year when Covid-19 emerged as a global pandemic few of us probably imagined that it would be as disruptive to all aspects of our lives as it has been. Yet, here we are at the end of 2020 and trying to make plans for 2021.

As we announced earlier this year, ECREA decided to move the ECC from 2020 to 2021 and everyone’s abstracts that were accepted for 2020 will still be accepted for 2021. Additionally, we have confirmed with ECREA that the ECC will go back to its regular schedule for 2022. We will simply have the ECC two years in a row – Covid permitting, of course.

As you all know Crisis7 was scheduled for early October, 2021 and was going to be hosted by the University of Gothenburg in Sweden. With the ECC rescheduled, it created a challenge for a successful Crisis7 because of a very busy Sept/Oct conference schedule. We all – the management team and our Gothenburg hosts – discussed the possibility of a late spring conference. Unfortunately, it does not seem possible to host a face-to-face conference by April/May of 2021. For this reason, we have decided there is not a viable way to hold Crisis7 as scheduled for 2021.

There is, however, good news to report. The University of Gothenburg have graciously agreed to remain our Crisis7 host – so none of us will miss out on visiting Sweden – it will just be two years later than we anticipated. So, we are pleased to announce that Crisis7 will take place at the University of Gothenburg in 2023!

Our next challenge was about how to support and maintain our risk and crisis communication community in 2021 – providing opportunities for us to all interact, share and discuss our research and practice, and ensure that our community is contributing to and leading the zeitgeist on crisis communication into the post-Covid era. We considered an intensive online conference structure – with a full complement of panels like NCA, ICA, the WCA, among other associations are doing. However, based on the feedback from people who have already attended these intensive conferences; the ‘zoom fatigue’ and lack of socializing makes them less desirable – and especially in a community like ours where the interactions between colleagues and social aspects are so formative.

Instead, we have decided to offer a combination of monthly live panel sessions as well as pre-recorded full presentations. All live sessions will be free to attend. We will follow this announcement up with our CFP in the Crisis2021 series in the next week or so, but want to preview what is coming from us….

  • We are asking colleagues to submit abstracts.
  • We will have a submission deadline, but that is to ensure we can schedule the live panel sessions; however, abstracts for pre-recorded presentations will be accepted on a rolling basis until July 2021.
  • Live panels will be the first Friday of each month beginning in February and running through July. They will be scheduled for two-hours.
  • While free, you will have to register for the live sessions.
  • The panels and panel themes will be published ahead of time.
  • Pre-recorded presentations will be featured on our website – www.ecreacrisis.com
  • We will also be hosting graduate student workshops as well and publishing a separate call for those. The time(s)/date(s) of those will be coordinated later and based on submissions. Those will also be free to attend. 
  • Our live sessions will also be posted online afterwards for those who were not able to attend live.

We will be announcing our first panel scheduled for 5 February, 2021 but it will be on COVID-19: Learning and Consequences for International Crisis Communication Research, so hold the date!

We know this isn’t how we had all probably planned to get together in 2021, but we hope that this offers meaningful opportunities to engage with old and new colleagues and promote the work that we are all doing!

Best regards,

Audra, Silvia, Florian, and Janina


Whistleblowing: an international perspective

An open event promoted by Università IULM, the Geert Hofstede Consortium and Transparency International Italy on November 19th, 2020.

Università IULM’s International Affairs office, the Centre for Employee Relations and Communication (CERC) at Università IULM, the Geert Hofstede Consortium, and Transparency International Italy present the online open event “Whistleblowing: an international perspective”. The online event will take place on November 19th, 15.00-16.30 CET via Microsoft Teams, and will be targeted at both bachelor and master degree students and at professionals.

Corporate wrongdoing is a major issue today in all kind of organizations and whistleblowing arrangements can be an effective strategy to prevent it when they are adopted with the aim of favouring employee voice, including dissent.

The Centre for Employee Relations and Communication (CERC) at Università IULM has conducted some studies that indicate that Italian companies are still little aware of the importance of formal systems to boost employee voice and in particular of whistleblowing systems, adopted in most cases with a mere focus on law compliance.

To overcome this gap of awareness, Università IULM, the Geert Hofstede Consortium and Transparency International Italy are promoting a series of public lessons and events to sustain a public debate around these topics and thus a cultural development in this field in Italy.

The online public event “Whistleblowing: an international perspective” will host a debate with the contributions of:

  • Audra Diers-Lawson, Senior Lecturer at the School of Public Relations and Journalism at Leeds Beckett University, who recently contributed to the book “Whistleblowing, Communication and Consequences. Lessons from The Norwegian National Lottery” edited by Peer Jacob Svenkerud, Jan-Oddvar Sørnes and Larry Browning
  • Giorgio Fraschini, expert of whistleblowing at Transparency International Italy
  • Alessandra Mazzei, Associate Professor of Corporate Communication at Università IULM and Director at CERC
  • Silvia Ravazzani, Associate Professor of Corporate Communication at Università IULM

The event will be held in English and is part of the Corporate Communication course held by Professor Silvia Ravazzani at the Bachelor’s Degree in Corporate Communication and Public Relations and of the Brand and Corporate Communication course held by Professor Alessandra Mazzei at the Master’s Degree in Marketing, Consumption and Communication at Università IULM.

All students are invited.

People interested to attend the online open event can fill the form at the following link to register. Following the registration, they will receive the link to connect to the online event via Microsoft Teams.


New dates for the 8th ECREA conference: 6-9 September 2021

Formal Announcement

Dear ECC 2020 conference applicants, dear ECREA members,

We would like to inform you that in consultation with the Local Organising Committee, the ECREA Executive Board has approved new dates for the 8th European Communication Conference: 6-9 September 2021.

The conference was scheduled for 2-5 October 2020 but we had to make the uneasy decision to postpone. The different timelines and strategies of gradual withdrawal of pandemic prevention measures adopted by individual European countries have made it impossible to organise the event according to our standards of academic quality and hospitality.

Planning of the postponed event will protect all the work already done in the creation of the conference’s scientific programme. The review process has been concluded and the acceptance of papers and panels remains in place for the postponed conference. Over the next months, the organization department will contact all authors to confirm the approved status of previous submissions. The conference calendar will be revised and new important dates will be announced in the conference website.

We are working to prepare a safe and rewarding conference for all participants. Conferences should be exceptional moments for greater integration into our rich and diverse field for scholars of all ages, groups and research interests.

We are looking forward to seeing you in Braga from the 6 to 9 September 2021.

Ilija Tomanic Trivundza, ECREA President

Helena Sousa, General Coordinator of Local Organising Committee


CFP: Communication Research on and from Europe

Call for papers 

Mediterranean Journal of Communication 

V12N1 

(January 2021)

Deadline: September 1, 2020 

Submission: http://goo.gl/99Xtg1 

Special Issue: Communication Research on and from Europe coordinated by Dr. Miguel Vicente-Mariño (University of Valladolid, Spain) and Dr. Ilija Tomanič Trivundža (University of Ljubljana, Slovenia) will be published in January 2021 (V12N1). Deadline for submissions: September 1, 2020.  Ver detalles en español.

Communication Research on and from Europe

Europe is one of the two key cultural actors and geopolitical areas to understand the historical evolution and current status of scientific knowledge in the Social Sciences. Communication Research is a scientific field and/or discipline experiencing an undeniable expansion since the 1990s, grounding part of its growth on works arising from the Old Continent, where big changes –ranging from the collapse of the geopolitical East-West division to the long-standing institutional efforts to build up a strong European Union- stand behind the rapid growth and consolidation of a European community of Communication Research scholars.

The constitution of the European Communication Research and Education Association (ECREA), as a merging initiative between the European Consortium of Communication Research (ECCR) and the European Communication Association (ECA) in 2005 appears as an enriching initiative opening a forum for discussion and mutual recognition between and within a growing community of researchers facing similar challenges, topics of study, theoretical anchorages and methodological resources.

This special issue of Revista Mediterránea de Communication/Mediterranean Journal of Communication aims to reflect on the origins, the processes and the outcomes of Communication Research on and from Europe. Therefore, Europe is considered here both as topic of study (Communication Research on Europe) and as a territory generating scientific evidence (Communication Research from Europe). Departing from a comparative perspective, these contents aspire to turn into a useful discussion platform about how European researchers have developed Communication Research during the last century, identifying the main findings achieved and posing open questions towards a near future.

Research projects and scientific networks proving to be able to transcend borders and dealing with the challenges of identifying common or divergent patterns across Europe are also invited to present here their main arrival points, as this special issue expects to elaborate and deepen in the roots and horizons of Media Studies and Communication Research in Europe.

 An initial list of topics, open to any other suggestion coming from the readership, could be as follows:

– History of European Communication Research;

– European Media Audiences;

– Media industries in Europe;

– Journalism Studies on Europe;

– Comparative Media Studies at a European scale;

– European Social Movements and Activism;

– European Public Opinion and the emergence of a common continental public sphere;

– Academic Labour Conditions in European institutions devoted to Communication Research;

– The role played by ECREA, and other scientific associations with a European scope, in shaping a research community at the continental level;

– The role played by the European Communication Conference (ECC) as a meeting point for European Communication researchers;

– The role played by European and national institutions active in the field of Social Sciences.

Consequently, all ECREA sections, working groups and networks are especially addressed by this call, as the experience accumulated during the last fifteen years is a valuable resource to elaborate on the role played by Communication Research and Education in shaping up a common and updated notion of Europe. But this call is not limited to these actors, but open to any research project including the European territory and culture as a priority.

This special issue will be co-edited Miguel Vicente-Mariño, University of Valladolid and Ilija Tomanič Trivundža, University of Ljubljana, Slovenia. Anyone willing to receive additional information about this call or to address any question about potential participation, can directly contact the invited editors at miguel.vicente@uva.es.


CFP: Theory Advancing Practice: The Contingency Theory in the Strategic Management of Crises, Conflicts and Complex Public Relations Issues

Deadline: November 30, 2020

Special issue editors:

Augustine Pang, PhD
Singapore Management University

Yan Jin, PhD
University of Georgia

Crises and conflicts have become more complex, impacting nations, organizations and individuals in unprecedented ways. Look no farther than how organizations (operationalized as governments, corporate, NGOs, NPOs) respond – or forced to respond, as an organization, an industry, or an multi-agency issue response entity, when confronted with threats to business, public health and safety, and national/international security. Organizational responses, at each level, must be equally dynamic, cognizant of the dynamics of internal structures and external vulnerabilities, that could affect their position, approach and management of communication outcomes that reflect organizational purpose and values as manifested in the process of making strategic decisions on short-term and long-term responses.

Over the past three decades, the Contingency Theory of Strategic Conflict Management (the Contingency Theory hereafter) has emerged as an empirically tested perspective in how public relations, crises, and conflicts can be managed. It defines public relations as strategic management of competition and conflict in the best interests of one’s organization, and when possible, also in the best interests of key publics (Wilcox, Cameron, & Reber, 2015). This has been applied to how nations, organizations and publics manage and negotiate conflicts. Coombs (2010) has described the Contingency Theory as a “grand theory of public relations”. A “grand theory” is one which “seeks to explain how public relations as a whole operates”. Grand theories seek to explain an entire discipline and “can be adapted to specific areas of the discipline” (Coombs, 2010, p. 41). Today, it is one of the most applied theories applied in crisis communication research (An & Cheng, 2010).

The premise of the theory is this: If two-way communication is not always possible, organizational response to a public relations issue or problem must be examined more dynamically. The Contingency Theory argues this to be examined via stance movements, which has, at one end of the continuum, advocacy, and at the other end, accommodation. The theory offers a matrix of 87 factors, arranged thematically, that the organization could draw on to determine their stance. Between advocacy, which means arguing for one’s own case, and accommodation, which means making trade-offs with a public, is a wide range of operational stances that influenced strategic communication strategies.

The Contingency Theory began essentially as a public relations theory in the 1990s, but has since been adapted and applied to crisis situations. Frandsen and Johansen (2017) argued that “it was not until the mid-2000s that Cameron’s contingency theory of accommodation became a genuine theory of crisis communication. It was in particular Augustine Pang and Yan Jin who contributed to this development” (p. 116). Heath and Coombs (2006) argued that theories are developed from best practices. Liu and Viens (2020) reflected the arguments among scholars for research to advance practice. Pang, Jin and Cameron (2010) argued that the Contingency Theory was developed to reflect the reality of practice. “Even as the insights of the theory are now used to inform practice, the theory actually operates in a continual cycle of how practice informs theory and how theory transforms practice. As the field evolves, so does the theory” (p. 28).

This special issue examines how the Contingency Theory has transformed and informed public relations and strategic communication practice. We invite submissions, be it conceptual or empirical, of all methodological approaches, to topics (interdiscplinary perspectives are especially encouraged), but are not limited to,

  • Further elaboration, expansion, and explication of the Contingency Theory and trajectory of future research
  • How the theory has informed and/or transformed practice
  • Application of theory to crises, conflicts, public relations issues, or public diplomacy
  • Linkages and interaction of the contingency factors in resolving conflicts, managing crises, or dealing with complex public relations issues
  • Identifying new contingency factors
  • Innovative approach of evaluating the relative importance among existing contingency factors in influencing public relations decision making
  • Measurement advancement in refining the operationalization of stance and stance movements
  • The application and advancement of the Contingency Theory in the social media landscape
  • Crisis/conflict leadership and strategic communication decision making in complex situations
  • Understanding the role of publics in the contingency framework: The role of cognitive appraisal, emotions, and coping
  • Ethical factors or considerations associated with strategic communication with key publics with conflicting values and/or different expectations from the organization

Submission

All manuscript submissions should be no more than 25 pages or 6,000 words (excluding references and tables, figures or appendices), double-spacing, 1-inch margin, 12-point font, Times New Roman.. Please follow the most recent APA style guideline for in-text citations and references. All submissions will be double-blind reviewed, following the guideline of Public Relations Review.

Timeline

  • Deadline for full paper submission to the Public Relations Review submission portal: November 30, 2020
  • Notification of review results, including invitations for revision and resubmission (R&R): February 28, 2021
  • Deadline for R&R submission: April 1, 2021
  • Publication: Scheduled for third or fourth quarter of 2021

For questions about this special issue, please email one or both of the guest editors:

Augustine Pang augustine@smu.edu.sg

Yan Jin yanjin@uga.edu