Event Announcement: Creating High Impact Crisis & Risk Communication Messages: Applications of the IDEA Model

Friday, 30 April, 2021 time 4-6pm (CET), 10am-12pm (EST)

Panelists, lead by Professor Deanna Sellnow (University of Central Florida) conducting risk and crisis communication research in a variety of contexts, from several global regions will discuss the challenges of communicating quickly, accurately and competently with diverse publics. The panelists will refer to the IDEA as starting point for the discussion. The IDEA model emphasizes the need for risk and crisis messages to help audiences (I) internalize or emotionally accept the risks they face, (D) the need to distribute messages through quickly accessible channels, (E) provide an explanation of the risk that matches the health or science literacy of the audience, and (A) promote practical actions diverse publics can take to protect themselves and their loved ones. For more information about the panel and panelists, click here.

After the panelists discuss their current research, they will welcome questions from the moderator and audience members.

Final registration closes at 12pm (GMT) on 30 April. You will automatically receive the MSTeams link for the event on Friday 30 April when registration closes. Registration is free and all are welcome. Click here to register.  

Please note the sessions are being recorded. Presentations will last approximately 1 hour. We ask for attendees to keep their microphones and cameras off during the presentations and turn them on only to participate in the discussion after the presentations conclude.


Event Announcement: 5 March Scandinavian Pandemic Response

Perspectives on Crisis Communication During the Pandemic in Nordic Countries

On 5 March, 2021 from 4-6pm (CET) the ECREA Crisis Communication Section will host the second in our Crisis2021 series focusing on a panel discussion of distinguished scholars from across Scandinavia exploring the comparisons and comparative outcomes from Finland, Sweden, Norway, and Denmark.

The Nordic countries are in many ways similar in terms of political and media system. Nevertheless, they have chosen different strategies in managing the corona virus pandemic. Denmark, Norway and Finland followed many other countries in “shutting down” the society, combined with widespread testing and tracing infection contacts. Sweden chose a somewhat different strategy in rejecting lockdown and focus in “flattening the curve” and in comparison to other countries had the restrictive measures a light touch and relied on citizens voluntary adapting regulations about social distancing and other measures. Crisis communication was also organized differently, not at least in that politicians played a more prominent role in communicating the crisis in Denmark, Finland and Norway. A year after the pandemic started we see very different outcomes, not at least in that Sweden has a much higher death toll compared to the other Nordic countries. The panel will discuss similarities and differences in crisis communication in terms of the crisis management perspective, media frames, and citizens’ response.

Here is more detailed information about the session and speakers and to register to attend the event.


Global Experts Discuss COVID-19: Learning & Consequences for Crisis Communication Research, Practice

ECREA Crisis Communication Section, Leeds Beckett University Host Global Crisis2021 Public Event Series

(Leeds, United Kingdom, February 5): On 5 February, 2021 four global experts in crisis communication and a live audience of practitioners and academics from countries around the world reflected on the lessons learned in crisis communication based on the last year of COVID-19 crisis and the importance of the convergence of research and practice. All speakers highlighted shared critical challenges of communicating during the COVID-19 as including managing ‘fake news’, inequalities in the effects of the pandemic, global disruption and the challenges of recovery from the pandemic, and how we can use strategic communication to serve the public good.

Watch the presentations here

Both International Public Relations Association (IPRA) President, Philippe Borremans (Portugal) and Professor Yan Jin, University of Georgia (USA) reflected on crisis learning and pandemic communication management highlighting the value of such collaborations. Borremans points out that the critical goal of emergency communication is to empower community and individuals to make decisions to protect themselves. Jin provided examples of research collaborations and findings in applied settings.

Dean and Professor Matthew Seeger, Wayne State University (USA) focused on the role of crisis communication in managing uncertainty to help communities to interpret information and risk surrounding COVID-19. Both Seeger and Dr. Andreas Schwarz, Ilmenau University of Technology (Germany) highlighted the pandemic’s disruption of higher education. Schwarz focused on developing a stronger understanding about message creation from the organisational perspective and improving communication recommendations for university educators.

This live panel and discussion was the kick-off event for the European Communication Research and Education Association’s (ECREA) Crisis Communication section Crisis2021 monthly series of live panels bringing together global experts in crisis communication to present research, discuss critical themes, and identify opportunities for developing knowledge and practice. The series is hosted by Leeds Beckett University’s Business School, coordinated by Dr. Audra Diers-Lawson, a Senior Lecturer at Leeds Beckett, the Crisis Communication section Chair, and editor of the Journal of International Crisis and Risk Communication Research. The series is also endorsed by the IPRA.

Diers-Lawson said, “We have an active and engaged international crisis and risk communication community, so the leadership team for the [ECREA Crisis Communication] division wanted to make sure we had a way to stay engaged with each other and sharing our experience, research, and practice through this pandemic.” Diers-Lawson is joined in section leadership by Dr. Florian Meissner of Macromedia University of Applied Sciences in Germany and Dr. Silvia Ravazzani of IULM in Milan, Italy. For more information, to view the recordings after the events, or to register to attend the Crisis2021 Series go to: https://ecreacrisis.com/call-for-participation-crisis2021/


Event Announcement: 5 February – Covid-19 Learning & Consequences Live Panel

On behalf of the ECREA Crisis Communication Section and endorsed by the International Public Relations Association, we are pleased to announce that on February 5, 2021 (Friday) from 4-6pm CET (10am-12pm EST) we will host our first live panel of our Crisis2021 series – Covid-19: Learning and Consequences for International Crisis Communication Research and Practice. The event is free to attend, all are welcome, but advance registration is required.

The coronavirus pandemic has been a disruptive and tragic experience for societies around the world. For the crisis communication community, the pandemic doubtlessly is an issue of overwhelming importance, calling for academic and professional exchange and new research initiatives that reach beyond national borders. In order to create an opportunity to come together at this important point in the ongoing crisis, we would like to invite you to an online session involving keynotes and discussions on the following questions:

  1. What have we learned from our observations of crisis communication during the pandemic by governments, organizations, health experts, media, and stakeholders around the world?
  2. What are the consequences crisis researchers and practitioners need to draw from this pandemic? What is—or should be—on the research agenda for the next years?

These overarching questions will be addressed by four keynotes:

  • Philippe Borremans, Emergency Risk and Crisis Communication Consultant, President-elect of IPRA: “Crisis & Emergency Risk Communication – the need for an integrated approach”
  • Yan Jin, Professor, University of Georgia: “Gaining Insights from a Multi-methodological Approach to Crisis Learning and Pandemic Communication Management”
  • Matthew W. Seeger, Professor, Dean of the College of Fine, Performing & Communication Arts, Wayne State University: “Communicating Death and Dying During Crises:  Uncertainty, Equivocality and Strategic Ambiguity”
  • Andreas Schwarz, Chair of the Department of Public Relations & Communication of Technology, llmenau University of Technology: “Internal Risk and Crisis Communication on the COVID-19 pandemic: Global experiences of higher education institutions”

Click here for a more detailed summary of each of the presentations.

The series includes online sessions every first or second Friday from February through July. The first session will be chaired by Dr. Florian Meissner, Macromedia University of Applied Sciences. All keynotes will be followed by an open discussion with the audience.

Please find updates on the panel and on the Crisis2021 virtual series on our website: https://ecreacrisis.com/virtual-event-dates-and-themes/

Of course, this panel can only be a starting point for discussion of the short- and long-term implications the current crisis has for our field of research. We would therefore like to point out that the further online sessions within our virtual series, too, can be used to present thematically related research—while also being open for other research topics. Our Crisis2021 series is virtually hosted and coordinated by Leeds Beckett University in the UK. Submissions for our full live and pre-recorded series are open with priority for live sessions going to those presentations and/or panels submitted before 15 January, 2021. See our call for abstracts for more information.


ICRCC Call for Poster/Proceedings Deadline 15 December

Dear ICRCC Friends/Colleagues,
 
As we send this note, we begin with our sincere hope that you and your loved ones are safe and well during the global pandemic that has spiraled into a mega-crisis. The Nicholson School of Communication and Media understands the current situation and the need to adapt in order to persevere.
 
The International Crisis and Risk Communication Conference was created 10 years ago to bring together international scholars and professionals in the fields to further conversations recognizing issues such as the one we have at hand. NSCM wants to ensure everyone that the conference’s vision continues being the same — to keep the conference as a conversational forum, to sustain a climate for personal interaction, to feature leading practitioners and top scholars, and to provide information and new ideas that are useful and meaningful to all conference participants.
 
As we begin making plans for 2021, we realize much remains uncertain about what conferences and travel will look like in March. Thus the ICRCC is adapting. While our traditional setup is challenged, we are aiming to create a solution viable for all. This means the conference will transform into a virtual format, while keeping some of its structure. The virtual conference will be held March 8-10, 2021, however, it will be condensed.

We anticipate having three keynotes/plenary panels similar to what we have done in previous years. These speakers for the panels will be invited by the planning team. We will also invite poster submissions (due by December 15th). We ask you to structure a narrative as a proceeding to accompany the poster. Accepted posters and proceedings will be included in the conference proceedings unless you decline the invitation to publish them there. More information will be forthcoming about this modified format.
 
We will again present the Bridge Award for Leadership and Excellence in Strategic Communication Research and the Excellence Award in Crisis and Risk Communication Practice.
 
As always, our goal is to create a “place and space” where a global audience of professionals and academics may comfortably gather as a community of practice to discuss problems and solutions in crisis and risk communication.  We will simply do so virtually this year. 
 
The Nicholson School is grateful for your support and hopes you will join us in 2021.

We invite you to submit a title and 100-200 word abstract for a poster presentation at: https://communication.ucf.edu/icrcc/submit/. The deadline for submission is December 15, 2020. 

If you have additional questions about the conference, please feel free to email Deanna Sellnow at Deanna.Sellnow@ucf.edu.  

Thank you for your continued support,

ICRCC Planning Team

Call for Abstracts

Deadline for Submission for Priority for Live Presentations 15 January, 2021

Because it was not realistic to plan & host a live conference in 2021 for the Crisis Communication Division, we are offering two different avenues for presentation of research in 2021  

  • Live Panel Sessions (two-hours each) on the first Friday of each month from 5 February – 2 July.
  • Live/pre-Recorded Presentations (up to 20 minutes each) posted on our website.

Theme for Crisis2021: Risk & Crisis Communication & the ‘New Normal’

As the world responds to 2020 and all of the new challenges it has posed, risk and crisis communication researchers, students, and practitioners have the opportunity to explore issues of work environments, politics, social justice, disasters, ‘ordinary’ crises, learning and teaching, well-being, social responsibility, and technology to name just a few areas connected to the tumultuous year we have all experienced. We are calling for abstracts that look forward from Covid-19 to the future across industries and even for reflective discussions about the role of risk and crisis communication.

You can submit an individual abstract or a panel proposal.

Panel Proposals   These will only be considered for the live sessions. For panel proposals: There should be either 3 or 4 speakers representing at least two different institutions. Preference will be given to multi-national panelsPanels should have a clear theme, brief (paragraph) justification for the theme, and list the speakers and brief summaries of their proposed presentations  Individual Abstracts Individual submissions will be considered for the live panels (if submitted before 15 January) unless otherwise noted in the submission, to include: Author(s) name(s), institutions, and email(s)Preference for live panel or pre-recordedDetailed abstract (no more than 700 words) for the presentation

We aim to accept as many abstracts as possible both for the live sessions and pre-recorded presentations. Don’t worry – the pre-recorded presentations CAN but don’t HAVE to include you on camera – they can simply be PowerPoint presentations with voice overs.

All Live Sessions are Free to Attend.

More details and submission available at: https://ecreacrisis.com/call-for-participation-crisis2021/


Crisis7 Postponed to 2023, Announcing crisis2021 Virtual event series

Dear Colleagues:

In March of this year when Covid-19 emerged as a global pandemic few of us probably imagined that it would be as disruptive to all aspects of our lives as it has been. Yet, here we are at the end of 2020 and trying to make plans for 2021.

As we announced earlier this year, ECREA decided to move the ECC from 2020 to 2021 and everyone’s abstracts that were accepted for 2020 will still be accepted for 2021. Additionally, we have confirmed with ECREA that the ECC will go back to its regular schedule for 2022. We will simply have the ECC two years in a row – Covid permitting, of course.

As you all know Crisis7 was scheduled for early October, 2021 and was going to be hosted by the University of Gothenburg in Sweden. With the ECC rescheduled, it created a challenge for a successful Crisis7 because of a very busy Sept/Oct conference schedule. We all – the management team and our Gothenburg hosts – discussed the possibility of a late spring conference. Unfortunately, it does not seem possible to host a face-to-face conference by April/May of 2021. For this reason, we have decided there is not a viable way to hold Crisis7 as scheduled for 2021.

There is, however, good news to report. The University of Gothenburg have graciously agreed to remain our Crisis7 host – so none of us will miss out on visiting Sweden – it will just be two years later than we anticipated. So, we are pleased to announce that Crisis7 will take place at the University of Gothenburg in 2023!

Our next challenge was about how to support and maintain our risk and crisis communication community in 2021 – providing opportunities for us to all interact, share and discuss our research and practice, and ensure that our community is contributing to and leading the zeitgeist on crisis communication into the post-Covid era. We considered an intensive online conference structure – with a full complement of panels like NCA, ICA, the WCA, among other associations are doing. However, based on the feedback from people who have already attended these intensive conferences; the ‘zoom fatigue’ and lack of socializing makes them less desirable – and especially in a community like ours where the interactions between colleagues and social aspects are so formative.

Instead, we have decided to offer a combination of monthly live panel sessions as well as pre-recorded full presentations. All live sessions will be free to attend. We will follow this announcement up with our CFP in the Crisis2021 series in the next week or so, but want to preview what is coming from us….

  • We are asking colleagues to submit abstracts.
  • We will have a submission deadline, but that is to ensure we can schedule the live panel sessions; however, abstracts for pre-recorded presentations will be accepted on a rolling basis until July 2021.
  • Live panels will be the first Friday of each month beginning in February and running through July. They will be scheduled for two-hours.
  • While free, you will have to register for the live sessions.
  • The panels and panel themes will be published ahead of time.
  • Pre-recorded presentations will be featured on our website – www.ecreacrisis.com
  • We will also be hosting graduate student workshops as well and publishing a separate call for those. The time(s)/date(s) of those will be coordinated later and based on submissions. Those will also be free to attend. 
  • Our live sessions will also be posted online afterwards for those who were not able to attend live.

We will be announcing our first panel scheduled for 5 February, 2021 but it will be on COVID-19: Learning and Consequences for International Crisis Communication Research, so hold the date!

We know this isn’t how we had all probably planned to get together in 2021, but we hope that this offers meaningful opportunities to engage with old and new colleagues and promote the work that we are all doing!

Best regards,

Audra, Silvia, Florian, and Janina


Whistleblowing: an international perspective

An open event promoted by Università IULM, the Geert Hofstede Consortium and Transparency International Italy on November 19th, 2020.

Università IULM’s International Affairs office, the Centre for Employee Relations and Communication (CERC) at Università IULM, the Geert Hofstede Consortium, and Transparency International Italy present the online open event “Whistleblowing: an international perspective”. The online event will take place on November 19th, 15.00-16.30 CET via Microsoft Teams, and will be targeted at both bachelor and master degree students and at professionals.

Corporate wrongdoing is a major issue today in all kind of organizations and whistleblowing arrangements can be an effective strategy to prevent it when they are adopted with the aim of favouring employee voice, including dissent.

The Centre for Employee Relations and Communication (CERC) at Università IULM has conducted some studies that indicate that Italian companies are still little aware of the importance of formal systems to boost employee voice and in particular of whistleblowing systems, adopted in most cases with a mere focus on law compliance.

To overcome this gap of awareness, Università IULM, the Geert Hofstede Consortium and Transparency International Italy are promoting a series of public lessons and events to sustain a public debate around these topics and thus a cultural development in this field in Italy.

The online public event “Whistleblowing: an international perspective” will host a debate with the contributions of:

  • Audra Diers-Lawson, Senior Lecturer at the School of Public Relations and Journalism at Leeds Beckett University, who recently contributed to the book “Whistleblowing, Communication and Consequences. Lessons from The Norwegian National Lottery” edited by Peer Jacob Svenkerud, Jan-Oddvar Sørnes and Larry Browning
  • Giorgio Fraschini, expert of whistleblowing at Transparency International Italy
  • Alessandra Mazzei, Associate Professor of Corporate Communication at Università IULM and Director at CERC
  • Silvia Ravazzani, Associate Professor of Corporate Communication at Università IULM

The event will be held in English and is part of the Corporate Communication course held by Professor Silvia Ravazzani at the Bachelor’s Degree in Corporate Communication and Public Relations and of the Brand and Corporate Communication course held by Professor Alessandra Mazzei at the Master’s Degree in Marketing, Consumption and Communication at Università IULM.

All students are invited.

People interested to attend the online open event can fill the form at the following link to register. Following the registration, they will receive the link to connect to the online event via Microsoft Teams.


New dates for the 8th ECREA conference: 6-9 September 2021

Formal Announcement

Dear ECC 2020 conference applicants, dear ECREA members,

We would like to inform you that in consultation with the Local Organising Committee, the ECREA Executive Board has approved new dates for the 8th European Communication Conference: 6-9 September 2021.

The conference was scheduled for 2-5 October 2020 but we had to make the uneasy decision to postpone. The different timelines and strategies of gradual withdrawal of pandemic prevention measures adopted by individual European countries have made it impossible to organise the event according to our standards of academic quality and hospitality.

Planning of the postponed event will protect all the work already done in the creation of the conference’s scientific programme. The review process has been concluded and the acceptance of papers and panels remains in place for the postponed conference. Over the next months, the organization department will contact all authors to confirm the approved status of previous submissions. The conference calendar will be revised and new important dates will be announced in the conference website.

We are working to prepare a safe and rewarding conference for all participants. Conferences should be exceptional moments for greater integration into our rich and diverse field for scholars of all ages, groups and research interests.

We are looking forward to seeing you in Braga from the 6 to 9 September 2021.

Ilija Tomanic Trivundza, ECREA President

Helena Sousa, General Coordinator of Local Organising Committee


Developing a global virtual risk & crisis community

A collaborative, open resource for risk & crisis communication

We cannot solve problems by using the same kind of thinking we used when creating them.

— Albert Einsten.

We are certainly living through an interesting and very challenging moment in history. Risk and crisis communication scholars and practitioners have an opportunity to share the best practices, latest research, best approaches to mitigating risk, as well as our work and engagement.

The plans for this site as well as the risk and crisis community have been in process for months, yet as they have come together now, we also have an opportunity to critically reflect on ongoing health crises, the COVID-19 pandemic, recent (and future) economic crises, and all of the factors that connect to what serves mutual interests in our communities, institutions, and businesses.

As the current chair for ECREA’s Crisis Communication division, my invitation for the community is to share our work, our experiences, our thoughts, and research. If you would like to be a contributor, contact me directly at audra.lawson@leedsbeckett.ac.uk.

Contributor Guidelines

For anyone interested in contributing, here are the guidelines for posts:

  1. Text-based posts need to be 400-1500 words (maximum)
  2. MP4-based posts (e.g., recorded interviews, podcasts, mini-lectures, etc.) of 2 1/2-5 minutes are acceptable but the MP4’s will need to be uploaded separately (contact me for the upload details) with a 100-200 word ‘abstract’
  3. We invite posts on calls for participation (papers, conferences, etc.), information about upcoming events relevant to the community, recent publications (promote your latest work), risk and crisis in the news, and teaching and training related to risk and crisis communication
  4. All posts need to have a featured image and we encourage visualisation of material where possible. However, all visuals must be copyright free OR owned by the person posting them.
  5. Before their first post, contributors are expected to create a brief profile and are encouraged to upload a photo, put in their own social media, and email contact information.
  6. Aside from the MP4’s that will be uploaded separately, contributors are responsible for laying out their own posts. Technical help using WordPress is generally not available from the management team, but there is a lot of WordPress documentation for help.

Posts will be moderated by a member of the division’s management team before being scheduled for posting. However, our objective is to encourage open participation; therefore, this is not a ‘peer-review’ process; rather, ensuring the content is accessible and appropriate to the group’s mission.